Author: jpay

How to check JPay transaction history for your money transfer is easy, just follow a simple guide below.

1. Go to JPay.com then click the Send Money menu.

2. Then select Transfer History

The recent statement of your transfer is in the item row of transfer history list that you can click.

Each completed transaction, JPay always gives you a unique number in form “Transaction ID (Confirmation number)”. Make sure you save it for future purposes.

You can request all documents relating to all transactions to the company by sending request to JPay email: support@JPay.com

NOTE: This case is very rare, but if you get a message “Your transaction will be processed later” it means the Payment Processor is experiencing a little problem making it difficult to connect with your credit card. If this happens, please wait a while until the system successfully debiting this payment or should you directly contact the JPay Customer Service, found here. Remember! Do not make the second payment so that your credit card is not charged twice.

How to Cancel Transaction

If you want to cancel the transaction for any reason, please find the “Cancel” button in the “Transanction History” menu, but if there is no cancel button means that money can no longer be canceled because the status has been successfully transfered to the inmate account.

Anything else you can search on their FAQ here. Please use the ‘search’ facility / HELP as good as possible. I hope this helps.

The state government of America has some offender search engines that accurately referred to as inmate locator.  You can find an inmate by using keyword of name or IDOC number. IDOC is Indiana/Idaho/Illinois Department of Correction in form large database to provide anything status about offenders or inmates in the USA.

You can utilize the JPay services and some official government sites below:

JPay.com

IDOC Idaho

IDOC Indiana

IDOC Illinois

Various policies have been made to reduce the impact of isolation on prisoners so that they are expected to become a better human being in prison and when he gets out.

Before you visit a friend inmate, should download and read first the IDOC Visitation Policy and Guidelines also other necessary documents here. So that all runs smoothly and safely.

With JPay anything will be easy, you can make online visitation application and submit it via your JPay account.

But if you want other choice using the ‘Printed Application, it will be quite a time-consuming because the process is completely manual. Imagine this way is long time! you should first contact the offender to request a copy of the form and then send back the filled application to that IDOC facility via post office because they do not allow e-mail and facsimile. Furthermore, you should waiting for approval to be able to visit. So the best way is using JPay.

Visiting hours could be various depend on different IDOC facility, please call the contact listed at the website above.

JPay send money to inmates is very easy steps with following methods.

via online system on jpay.com

Through the official website www.jpay.com, you can do the send money for inmates. Let’s see the instruction here.

If you want to set up regular payments automatically, just activatie their recurring payments system

via phone call

They also serve JPay inmate money sending via JPay phone number: 1-800-574-5729

MoneyGram

MoneyGram agents are spread across the states nationwide, you can do it easier, faster and safer. See here.

Money Order

You can send funds to an inmate using a cashier’s check (money order), first you need download the JPay coupon

Make sure you later, all the forms filled in correctly, according to the intended inmate facility.

Note: In Indiana has strict regulation, namely money order can be accepted only to  inmate’s approved visitor list.

Lobby kiosks

Sending money here also easy, you can find lobby kiosks in place a inmate facility is located.

Previously we’ve talked about JPay credit card services for money transfer to inmates. Now, you can send money cash from a nearest MoneyGram location, so your transaction more quick and easy. There are 40,000 MoneyGram agents in the United States from Walmart, 7-11, and CVS Pharmacy.

MoneyGram is the official partner of JPay inc, so there must be a list of JPay receive codes at any MoneyGram agent nationwide, so the cash will be sent to the appropriate party.

How to Find MoneyGram Location then Send Money:

1. Search the nearest location here

2. Go to there (nearest location) and don’t forget to bring your original identity card such as ID card or driver’s license.

3. Fill out the ‘JPay Express Payment Form’ like this:

Fill the correct JPay Receive Code (see here), Inmate’s Correctional ID number and last name with no spaces. Then give the filled form to the MoneyGram clerk with the cash money that will you send also the transfer fee.

4. Save the payment reference number from agent, you’ll need it in the future.

5. The money transfer process about 10 minutes, and the funds will be received by inmate in 24 hours.

Here how to use JPay send money to inmates via online payment system on jpay.com. This method specially for you who have credit cards such as American Express credit card, Airlines credit card, student credit cards, or any best credit card services in the United States with VISA/Mastercard type.

Besides via credit card, you can also fill the inmate account balance called “JPay Credits” so that they can spend their existing funds to buy music, send emails, stamps, etc. in the kiosk.

Note: To check the availability and pricing in each state of America, please check first here and make sure select the correct inmate search. Also you need stay login on JPay.

jpay.com send money credit card processing

1. Login to www.jpay.com then select on the Send Money menu

2. Please select one of these steps:

• You can select a Transfer Category from list, and select Continue.

OR

• If there is no Transfer Category, just  select Continue.

3. Select your card type as a payment method, an example: VISA. Also fill the correct card validation code and the amount you’ll send. Then select Continue.

4. Make sure all information in the Payment Verification box filled correctly, last select on the Submit button.

Each payment details you send, can be seen in the menu ‘Transfer History‘.

Note: Above steps for one-time-payment process, if you like automatic payments basis for example every week, two weeks, or monthly, you need to activate the JPay recurring payments.

JPay the trusted leader in inmates services with intelligent, secure, technology. The corrections industry is the most demanding and high-pressure workplace in the world. Efficiency, security and functionality is necessities. JPay know your agency is face, budgetary constraints that security threats due to the economy that’s why since 2002 JPay has been providing cost free e-commerce solutions to correctional agencies. Recognized as the industry leader in inmate services currently over 1 million inmates and their families nationwide.

JPay goal is to provide technology solutions that drive efficiency and strengthen security with the most experienced, professional and fully licensed provider inmate services today.

JPay advantages are complete packages in inmate services, provided to your facility at no cost to you. Our unique is innovative technology-based solutions offers the following key advantages:

– the reduction a redundant and unnecessary data entry
– the reduction from dangerous nuisance countryman
– increase security
– streamlined communications with friends and family
– inconvenient in less time consuming way for your staff
– an opportunity to create additional revenue streams for your institution

JPay achieve these important goals by providing state of the art services such as money transfer. JPay provides at no cost to your facility are proven electronic payment system so friends and family inmate’s can send money to DOC trust accounts instantly. Using online portal eliminating the time-consuming and inconvenient of traditional money order process. Payments can be made online at www.jpay.com. For over the phone by calling JPay toll-free number (800) 574-5729 with over 100 multilingual agents available 24 hours a day 7 days a week.

For further information please see the following JPay video:

https://www.youtube.com/watch?v=X14Sr3GfcCQ

Here’s what you need to know related to JPay inmate, how to JPay send email to inmates. JPay email service is very quickly responded by a inmate in the United States prisons.

The system is made easy by jpay.com company, usually less than 48 hours it will be received. Each email sent will charge by “Stamp” with a cheap fare, you can see the message delivery rates at www.jpay.com/pavail.aspx

With the JPay Tablet (JP5s and JP5mini), they’ll see your email and photo attachments you send as jpay.com many cooperate with US prisons. But you should ask first through JPay phone number: (800) 574-5729 and ask if the prison you are looking for already supports JPay facility? If so all will go smoothly.

You can also attach a video recording duration of 30 seconds (VideoGram) into email message, so that family and inmate during the period of custody keep always connected. Did you know that a letter from a loved one is something unbelievably happy. So www.jpay.com email recommended for you.

Here easy steps for JPay registration for a new costumer (newbie):

visit https://www.jpay.com/login.aspx then you will see ‘Inmate Search’ box

Enter your state, also Inmate ID and click on the FIND button. Next, you just follow the instructions on there until Finish (final step).

Note: if you don’t have the Inmate ID#, get at https://www.jpay.com/PAvail.aspx

You can use JPay MAP to choose one of your state OR see the States List underneath.

From each link, you can get complete information for each city/state such as details of the fees, timing, availability of services, branch office address, and phone number.

For an example: If you choose ‘Kingman Parole Office’ from Arizona, United States, You will see like this:

Well, now please click on the another states according to your needs. Next, call its JPay phone number and come to the address indicated, GPS Map is already available. They will create a JPay account for you.