It is not impossible that an inmate got emails from the one that he or she does not know and the messages that they got may disturb them. Then, the way to avoid getting the messages is by blocking the person. But, can an inmate block someone on JPay?
Blocking Someone on JPay
According to several people in some forums who use JPay, an inmate can not block someone from sending them emails. However, they are able to remove someone from their approved visitation list. Then, what should the inmate do if they feel disturbed by the emails from someone and they want to avoid it? A facility has the ability to block someone from sending an inmate an email. If you are a friend or family who cannot send an email to an inmate, it may seem that you are blocked.
Besides, if you write something which is inappropriate or send a picture which is inappropriate, your emails will not go through as well.
Even though an inmate is not able to remove or block you by themselves, however they are able to remove you from their visitation list. If you are removed from their visitation list, you will not able to contact them. So, if you find that you are not able to contact them, it may be because you are removed by the inmate from the visitation list. To get more information, you are able to call the customer service of JPay.
The Reasons Why You Cannot Access JPay Account
There are some reasons why you are not able to access your JPay account. It may be because you enter the password which is wrong for several times. So, it causes your account to lock. If you face this problem, you are able to solve it by choosing Forgot My Password and then there will be a link which will be sent to the email address on file with temporary password that will permit you to create a new password. The email of the link may be sent to your spam folder, so you have to make sure that you check your spam folder.
Another reason why you are not able to access your JPay account is because your account is blocked. Why are you blocked? As explained in blog.JPay.com, it can happen if a chargeback was filed for either a Bank Card transaction, money order payment, or personal check which was delivered to JPay for processing and later it is determined that the customer responsible for the transaction filed a chargeback with their issuing bank, or put stop payment on either money order or personal check after JPay has already processed the transaction and the funds have been sent.
It means that your account and also the JPay account of the inmate who got the funds will be blocked from future Bank Card transactions until JPay is changed and the chargeback is solved or the issue is solved.
If a JPay account of an inmate has been blocked because of a chargeback associated with a bank card transaction which prevents the inmate from receiving electronic forms of money transfer, they may be able to continue to receive money order or MoneyGram payments. Here, the customer who is responsible to fill a chargeback will not be able to send Bank Card transaction until the chargeback is settled, but they may send money order or money gram payments as an alternative.
If the account of an inmate has been blocked because of a chargeback which is associated with a money order or personal check, the account of the inmate will be blocked from getting all future bank card transactions. However, the inmate may be able to continue to receive money order or MoneyGram payments.
How to Make an Account on JPay?
Above, you have read whether an inmate can block someone or not. Also, you have read the reasons why a JPay account can be blocked. And now, we will give you the steps of how to make an account on JPay. Some of you may be new in using JPay or just have a plan to use JPay service. So here, we provide you the steps to make an account on JPay.
- The first thing that you have to do to make a JPay account is to access the official website of JPay.
- Then, you need to enter a valid ID of the inmate.
- After that, you have to choose the right inmate from the provided list.
- Now, you have to enter your email and password.
- In this step, you have to enter your billing information as it appears on your card statement.
You may wonder whether there is a different process for opening an account as an offender, parolee or probationer. Well, JPay team will ask you for different information to begin to make payments. he information includes case number, court number or the ID of inmate, phone number, and date of birth.
If you have filled this information, then you will be prompted to confirm the name of your offender. After that, you have to enter your email address, create a new password and provide your billing information. And now, you are ready to make payments.
The process of corrections are challenging. You have to deal with the absence of a friend or a family member who now become an inmate. Even you have to deal with the pressure of making your next restitution or supervision payment. With JPay, it will be easier to do. JPay is a service provider which can help you to be able to keep in touch with your loved one who is incarcerated.
This company cooperates with county jails, state Departments or Corrections and private federal prisons to provide technologies and services. The services that you are able to use from JPay include sending email, money transfers, video visitation, and parole and probation payments.
This company was begun in 2002. The founder of this company is Ryan Shapiro. Since 2011, the headquarters of this company has been moved from Miami to Miramar, Florida