JPay Facility Help

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You are probably new in using JPay so that a lot of things that you do not know about this company. You want to use the services of JPay but you do not know how to use it and even you still do not know the services which are provided by this company. In this article, we will try to help you know the facility in JPay so that you can use it without any worries.

JPay is a company which offers services for people who want to keep in touch with their incarcerated ones. JPay is a private company and it partners with county, state and federal correctional facilities across the country to be able to give services which are safe, convenient and reliable. This company also gives payment solutions for offenders, parolees, and probationers.

Here we have some questions that may represent your questions about JPay and hopefully it can help you in knowing more about JPay.

  • What should we do to use JPay services?

If you want to use the services of JPay, you have to register online. To register, you can go to the website of JPay and then in the Select State box, you have to type the state where your inmates resides. After that, enter the inmate ID in the Enter Inmate ID # box and then click Next. Click on the inmate that you want on the search result page. Now, on the registration page, you have to enter your information and then click on the text, Payments Terms of Services to read them. Choose the checkbox acknowledging you have read and agree to Payments Terms of Services. At last, click Register.

  • What kind of services are offered by JPay?

JPay offers sending money, sending email, buying a JPay Player, sending a VideoGram, buying phone time and schedule a video visitation.

  • How do we search for an inmate in the system of JPay?

The system of JPay is designed to make the process of inmate search easy. Every page on the website of JPay, there is a box where you are able to enter a valid inmate ID which will search the system for possible matches. If you find multiple matches, you are able to choose the right inmate from the list. If you have registered and created an account with Jpay, you are also able to add and delete inmates as you find necessary.

  • How do we know where the inmate is located?

You are able to know this information by talking to the inmate, by looking on the outside of an envelope that the inmate has previously sent, by calling the facility or by checking online for public offender records.

Well, those are just some questions that we are able to write and give the answers. You are able to get more questions and more answers by visiting the official website of JPay in the Help section. So, whenever you want to keep in touch with the inmate either meeting, face time, send them money or things, you are able to use JPay.

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