JPay Email Censored

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For those who are looking for information related to JPay Email, you are at the right page. Here we are going to talk about JPay Email. So, you do not go anywhere and keep staying on this page.

Is JPay Email Censored?

You have to know that all correspondence including the attachments are reviewed by facility officials before the inmate can see them. The content may be censored based upon each agency’s rules and regulations. So, we are able to say that JPay Email is censored.

On a forum, we have found someone who asks about JPay pictures restrictions.

Here is a post:


Recently, I started sending for an inmate. He asked me if I could send him several pictures of women in bikinis. Particularly I saw no issue and tried to send it by using JPay. Then, my email came back explaining it had been censored. By the way, what are the picture restrictions in JPay? How can I send him such pictures? What kind of sexy pictures can be sent?

Here are some answers for that case:


Simply, we are able to say that Jpay is only the mailman. Usually, it depends on the facility if it is accepted or not. Several facilities allow bikini pictures or even nudes, several do not even receive a picture showing a bare shoulder. For this case, you have to check the rules for your pen pal’s facility to know what you are allowed to send. By the way, if your loved ones are in Texas, the attachments you send are printed in black and white on plain paper. The quality is very bad. So, it is very useless to send any pictures that way. Probably, it goes for other states too, however I only use JPay for my loved one in Texas so I cannot tell you about any other states. It is best to print pictures on photo paper and then send them by snail mail.


You are able to send anything you like by JPay. The issue is up to the mailroom at the facility to determine whether they want to deliver it. If your photos break the rules of the prison you are sending them, then they are going to be rejected at that facility. Even, you may not get any response at all. In this case, you will have wasted a stamp and still not have sent anything. Please read the rules for the mailroom at the facility you are  sending the pictures.


Picture restrictions are the same for sending mail to the prison. Jpay has the rules more tightly then the facility. However, you have to check the facility guidelines before you send mail. Several states will not allow any pictures that depict women scantily glad in bikini. Also, if these pictures were random women with bikinis, it might be that JPay cannot confirm who the person is and whether you have permission to send their pictures. Or it could be that your loved ones are not allowed such pictures as he may not trade them for contraband. So, it is a security problem.

About JPay – Electronic Messaging (Email)

Because we talk about picture restriction, we think that you also need to learn more about this information below.

Director’s Office Memorandum (DOM) allows the inmates to accept electronic messages or emails from members of the public sent through the MDOC’s approved vendor, JPay. Electronic messaging (Email) through JPay is claimed as a privilege. All electronic messages or email are scanned for suspicious content. The Emails are recorded and archived by JPay. Electronic messaging (Email) is monitored by the MDOC.

Electronic messages cannot accept any special handling, regardless of sender, despite it will qualify for special handling if accepted through the mail. Service terminations by JPay has to be addressed with JPay too. The terminations are not appealable to the Warden.

Rejected Incoming Electronic Messages

Here you need to know about rejected incoming electronic messages:

  • Electronic messages or email which violates the rule will be rejected. An inmate will not be able to know the rejection.
  • MDOC staff will tell the sender when an email will not be delivered and will give the reason for the rejection through JPay.
  • Probably, the sender appealed the rejection in the same way like rejected mail in PD 05.03.118.
  • The printed copy of the rejected email is going to be retained for 15 business days after the sender is notified of the rejection. Then, the printed copy is going to be damaged, unless the rejection has been reversed or an appeal is pending.
  • JPay is going to keep a copy of the archived electronic message.

Blocks on Incoming Electronic Messages

Here you need to know about blocks on Incoming Electronic Messages:

  • MDOC staff will be able to block the sender from sending emails to the inmates if the sender has sent emails which violate MDOC policy repeatedly.
  • MDOC staff will be able to block an inmate from getting emails from a specific sender if the emails have been sent repeatedly in violation of MDOC policy.
  • The notice for blocking will be sent to the sender or the inmates within a reasonable time.
  • After a block, the sender and the inmates are still able to correspond via mail.
  • The sender can appeal the block to the Warden.

Rejected Outgoing Electronic Messages

Here you need to know about rejected outgoing electronic messages:

  • An outgoing electronic message that violates PD 05.03.118 will not be sent to the inmates.
  • MDOC staff will inform the inmates that the message will not be sent and the reason for the decision. The inmate cannot contest this decision.

Blocks on Outgoing Electronic Messages

Here you need to know about blocks on outgoing electronic messages:

  • The MDOC staff can block an inmate from sending emails if the inmate sends emails which violate MDOC policy.
  • Notice of a block will be sent to the inmate within a reasonable time.
  • After a block, the inmate can correspond via mail, in accordance with MDOC policy.

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