How Long JPay Take to Process Money

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JPay is one of the best things for inmates, their family members, and their friends. This one offers a lot of services, including the service to send money. Every family member and every friend of the inmate can use this service if they want to send their loved one money. It is reliable and easy to use.

How long does it take for JPay to process the money?

According to the official website of JPay, they generally transmit the payments within one to two business days. However, there is an exception of lockbox money order payments, which usually take ten business days after the receipt is received by JPay to be processed.

While it is the case for JPay, it might take some time for the correctional institution to post those payments to the trust account of the inmate. Do keep in mind that the payment availability is subject to depositor validation in accordance with federal and state regulations.

How Long JPay Take to Process Money

Everything about sending money through JPay

Sending money through JPay is relatively easy. If you are the first timer who knows nothing, these following might help you.

  1. Question: What is the thing called Send Money?

Answer: Send Money refers to the service offered by JPay that allows everyone from the outside world to transfer money directly into the trusted account owned by the inmate. Apart from that, this one also can be used by the offenders, parolees, and probationers to make their community corrections payments. As mentioned above, it is fast and reliable and you will be able to transfer the money to more than 30 states across the United States.

  1. Question: What to do if you want to send money to an inmate via JPay?

Answer: For those the family members or the friends of the inmates who want to send money to them through JPay, the first thing that should be done is to create a free account by visiting the official website of JPay at After making an account, find the Money tab and then click it. In the next step, choose the inmate that you want to send the money to and then choose the card that you want to use. Do not forget to also confirm your information.

  1. Question: What to do if you want to send money to an inmate or to make a payment by phone?

Answer: If you feel a bit lost when transferring money, you can also get assisted by calling a live agent. The phone number that you will have to dial is 1 800 574 JPay (5729). By calling the number, you will be assisted through the process of transferring. Before using this service, do take a note that the fees for sending money online are lower compared to the one over the phone.

  1. Question: It is possible to send money to two or more inmates?

Answer: The answer to the question varies by state. You are suggested to visit the website of the appropriate DOC for clarification related to the money policies and regulations.

  1. Question: What should you do to make a community correction payment?

Answer: In order to make a community correction payment, all the steps that you will need to do are the same as the ones for sending money.

  1. Question: What does a transfer category mean?

Answer: Transfer categories are not for everyone and they are only available in a few states. There are several different accounts of these states for spendable funds and dedicated funds for certain purposes. In each state where this category is available, you will have to pick the name of the account that you want to send the money by selecting the transfer category.

  1. Question: What does the payment category mean?

Answer: There is more than one variation of payments that should be made by many offenders. Feel free to choose any kind of payment that you are making by choosing the payment category.

  1. Question: What is the meaning of the commissary or spendable account?

Answer: Apparently, no inmate is allowed to save the cash by themselves directly. On the other words, the things sent by you to them while they are behind the bar are all placed in the commissary or spendable account. For those who are not familiar with this kind of account, it is similar to the common bank account. With it, every inmate is allowed to spend their money by buying products and services from the facility commissary.

  1. Question: What is the thing known as the Transaction ID or Confirmation number?

Answer: After successfully making a transaction, you will be given with a unique Transaction ID or Confirmation number. It is such an important one so make sure to remember it and if it is needed, to write it down on a piece of paper or somewhere.

  1. Question: What is the reason for your transaction to be processed at a later time?

Answer: There might be cases when your credit card and the payment processor have trouble communicating. In this case, it might take some time to process the payment. When you see this kind of message, remember to not make the second payment as you might be charged twice.

  1. Question: When will the agency get your community corrections payment?

Answer: According to JPay, the community corrections payment availability varies according to each agency and depositor verification.

  1. Question: What should you do if you want to check on the status of your payment?

Answer: If you want to see your status of your payment, you can log on to your JPay account. When you are there, you will be able to see the status transaction whenever you want by clicking on Send Money. Then, click Transfer History. In the end, the status of your payment will be shown to the right of the transaction.

If you do not find the answer to your question above, please visit the official website of JPay at and find the FAQ section.

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