Does JPay Show Your Address?

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You may just use JPay to make you able to keep in touch with your incarcerated one. Then, you wonder whether JPay show your address or not such as when you send email and many more services. Here, we will inform you about it and the other things related to JPay.

JPay Showing Your Address Or Not

In the Privacy Policy of JPay website, it is explained that JPay requires you to provide information about yourself and your credit card and/ or debit card so that you can use JPay services and to reduce the risk of fraud. Even though you are required to give your personal information, but JPay is committed to safeguard your privacy online.

Furthermore, it is explained that if you contact JPay, they will keep a record of the correspondence and incorporate the information it contains into their database. If you open a JPay account, the information that you need to provide is your name, address, phone number and Bank card information. Those information will be saved in the JPay database. The other information such as the amount of the transaction or inmate information such as the ID of the inmate or the last name of the inmate are also saved in the JPay database.

Also, every time you visit the website of JPay, a log file is produced on their computer which contains information including the IP address of the user, how long that use spent on the website, and which pages of the site you visited. JPay collects this kind of information for helping them to diagnose problems and administer their systems. Besides, it is done to report aggregate information to their advertisers and to audit the use of their site.

So, from the explanation above, JPay shows your personal information for JPay itself. However, they save it in their database.

Usually, JPay does not link IP addresses to anything personally identifiable. It means that you are still anonymous even though JPay includes your IP address in aggregate information.

JPay can and will try to use IP addresses to identify a user when JPay thinks that it is important to enforce compliance with their User Agreement or to protect JPay’s services and other users and respond to law enforcement.

However, JPay has a right to disclose your personality identifiable information as required by law and when they believe that disclosure is important to protect their rights and/ or to comply with a judicial proceeding, court order or legal process which is served on their website.

When you sign up in JPay, and then you use your credit card, the prison has an electronic record of your name, address, email address and many more. So, they will know who and what. However, the inmate will get the email with your name on it.

Does The Inmate Know Who Sent The Funds for Him/ Her?

According to the JPay Help section, in most states usually the inmate will get a notification about who sent the money for him or her. However, if your inmate is in a facility where the JPay Email service is available, it is recommended for you to send him or her an email to inform him or her that you just sent money for him or her. By doing this, she or he will know who sent them the money.

Will We Know If We Got an Email From an Inmate?

When you send an email to your inmate through JPay, of course you hope that you can get a reply from them. However, you may wonder how you can know that you got an email from your inmate? Well, you do not have to be worried about that because you will get notified on your JPay account that you have got Emails.

The Work of JPay Email Service

The email service of JPay provides a way for you to be able to write electronic letters to your incarcerated loved ones. If you send emails to your incarcerated loved ones through JPay, the inmate usually will get the email in 24 to 48 hours. Why is it so long? As we know that the internet should make everything easy and fast. When we send an email to others, usually it will arrive in just a few seconds.

Well, it is important for you to know why they get the emails in 24 to 48 hours. It is because they are incarcerated and they do not have internet access. That’s why the email service of JPay works differently than your email. Inmates will be able to receive their email according to a schedule which is set by their facility. Emails which are sent through JPay will obey the same screening and delivery rules that apply to traditional mail. If your inmates have received your email and read it, they will even be able to respond to your email.

The things that you need for sending or receiving emails are a JPay account, a computer with internet access, the ID of an inmate and virtual JPay stamps.

How about the price for sending an email in JPay? For up to 6000 characters that you send, you need one virtual JPay stamp. This number of characters is the same as about 6 pages of handwriting. If you want to know about the price of the stamps, well it is various according to the facility. Even some facilities offer stamp subscriptions. You are able to check the prices of stamps by accessing the website of JPay and then click on Prison Search.

If We Send Funds to An Inmate, When He/ She Will Receive It?

The service of money transfer from JPay is known in the correctional industry. It is for providing a fast and reliable means of transferring funds. To see the fees of it and also delivery timing for when the funds will be available to the inmate, you are able to visit JPay website and click on Prison Search. After that, choose the applicable state of the correctional facility where the inmate lives.

When JPay processes payments in these time frames, the correctional institution may take additional time to post the payments to the trusted account of the inmate.

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